Patient Experience of Care Survey Results

This data shows the percent of patients that reported positive patient experiences for Getting Timely Appointments, Care, and Information.

Five questions asked patients about how often they got appointments for care as soon as needed, got timely answers to questions when they called the office, and saw the doctor within 15 minutes of appointment time.

Read about the data

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Participation Award
Compare Selected Facilities Mercy Yarmouth Primary Care Two Years of Results 148 Completed Surveys 55% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
75% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
64% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
52% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Mid Coast Medical Group - Bath Internal Medicine Two Years of Results 157 Completed Surveys 65% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
81% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
75% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
59% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
54% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Mid Coast Medical Group - Primary Care Two Years of Results 154 Completed Surveys 59% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
73% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
77% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
42% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
56% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Mid Coast Medical Group - Topsham Internal Medicine Two Years of Results 158 Completed Surveys 52% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
66% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
68% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
48% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
33% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Mid-Maine Medicine 133 Completed Surveys 66% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
72% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
79% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
67% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
47% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Milbridge Medical Center 169 Completed Surveys 69% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
83% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
74% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
57% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Milo Family Practice Two Years of Results 259 Completed Surveys 58% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
68% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
69% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
54% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
45% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Minot Ave. Family Medicine Two Years of Results 152 Completed Surveys 74% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
79% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
84% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
75% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
61% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Mt. Abram Regional Health Center Two Years of Results 178 Completed Surveys 59% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
75% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
72% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
57% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
29% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Nasson Health Care/York County Community Health Care Two Years of Results 61 Completed Surveys 62% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
40% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Newport Family Practice 196 Completed Surveys 55% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
82% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
64% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
31% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities NMMC Fort Kent Primary Care Two Years of Results 168 Completed Surveys 69% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
79% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
77% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
74% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
40% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities NMMC Medical Office Building Two Years of Results 172 Completed Surveys 71% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
70% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
78% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
56% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Northwoods Healthcare - Greenville Two Years of Results 0 Completed Surveys
Not Applicable
Compare Selected Facilities Northwoods Healthcare - Sangerville 225 Completed Surveys 54% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
55% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
62% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
54% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
40% of patients reported "Always". The state average is 42.1%.
Wait time for appointment to start
58% of patients reported "Always". The state average is 52.0%.