Patient Experience of Care Survey Results

This data shows the percent of patients that reported positive patient experiences for Getting Timely Appointments, Care, and Information.

Five questions asked patients about how often they got appointments for care as soon as needed, got timely answers to questions when they called the office, and saw the doctor within 15 minutes of appointment time.

Read about the data

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Participation Award
Compare Selected Facilities CMMC Brunswick Family Medicine Two Years of Results 28 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
68% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Brunswick Primary Care 87 Completed Surveys 64% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
54% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Family Health Care Associates Two Years of Results 160 Completed Surveys 62% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
70% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
73% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
62% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
47% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Family Practice Two Years of Results 185 Completed Surveys 69% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
76% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
76% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
63% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
55% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Family Practice Residency 156 Completed Surveys 49% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
63% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
57% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
44% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
41% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Fryeburg Family Medicine Two Years of Results 104 Completed Surveys 53% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
40% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Gray Family Health Two Years of Results 116 Completed Surveys 75% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
76% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
79% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
72% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
67% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Internal Medicine Two Years of Results 172 Completed Surveys 66% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
66% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
72% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
67% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
49% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Lisbon Family Practice Two Years of Results 161 Completed Surveys 50% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
64% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
72% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
47% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
27% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC North Bridgton Family Practice Two Years of Results 74 Completed Surveys 66% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
61% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Poland Community Health Center Two Years of Results 90 Completed Surveys 76% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
60% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities CMMC Topsham Family Medicine Two Years of Results 165 Completed Surveys 57% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
59% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
74% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
53% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
39% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Corinth Medical Associates 288 Completed Surveys 49% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
50% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
62% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
43% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
43% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Dexter Family Practice Two Years of Results 214 Completed Surveys 68% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
79% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
80% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
76% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
48% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Dexter Internal Medicine Two Years of Results 219 Completed Surveys 66% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
82% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
65% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
46% of patients reported "Always". The state average is 42.1%.
Wait time for appointment to start
59% of patients reported "Always". The state average is 52.0%.