Patient Experience of Care Survey Results

This data shows the percent of patients that reported positive patient experiences for Getting Timely Appointments, Care, and Information.

Five questions asked patients about how often they got appointments for care as soon as needed, got timely answers to questions when they called the office, and saw the doctor within 15 minutes of appointment time.

Read about the data

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Participation Award
Compare Selected Facilities WCMP Searsport Health Center 35 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
74% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities WCMP Stockton Springs Regional Health Center 149 Completed Surveys 68% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
72% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
84% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
69% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
61% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Webhannet Internal Medicine 168 Completed Surveys 72% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
75% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
80% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
67% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
63% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Western Maine Family Health Center Two Years of Results 244 Completed Surveys 68% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
82% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
77% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
67% of patients reported "Always". The state average is 42.1%.
Wait time for appointment to start
37% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Wilson Stream Family Practice Two Years of Results 171 Completed Surveys 67% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
69% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
77% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
62% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
49% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Winterport Community Health Center 220 Completed Surveys 65% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
72% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
80% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
66% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
54% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Winthrop Family Medicine Two Years of Results 178 Completed Surveys 64% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
62% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
74% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
58% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
59% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities Wiscasset Family Medicine Two Years of Results 100 Completed Surveys 54% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
19% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities York Family Practice Two Years of Results 160 Completed Surveys 62% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
77% of patients reported "Always". The state average is 70.0%.
Getting appointments for routine care
81% of patients reported "Always". The state average is 74.9%.
Getting an answer to a medical question during regular office hours
64% of patients reported "Always". The state average is 64.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
34% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities York Hospital Family Medicine in North Berwick 60 Completed Surveys 82% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
79% of patients reported "Always". The state average is 52.0%.
Compare Selected Facilities York Hospital Family Medicine in Wells 57 Completed Surveys 79% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
68% of patients reported "Always". The state average is 52.0%.