Patient Experience of Care Survey Results

This data shows the percent of patients that reported positive patient experiences for Getting Timely Appointments, Care, and Information.

Five questions asked patients about how often they got appointments for care as soon as needed, got timely answers to questions when they called the office, and saw the doctor within 15 minutes of appointment time.

Read about the data

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Participation Award
Compare Selected Facilities Aroostook Pediatrics 82 Completed Surveys 73% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
54% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities Central Maine Pediatrics Two Years of Results 93 Completed Surveys 66% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
53% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities CMMC Bridgton Pediatrics Two Years of Results 37 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
46% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities CMMC Brunswick Pediatrics Two Years of Results 18 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
Too Few Patients Responding
Compare Selected Facilities CMMC Pediatrics Cardiology 17 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Not Applicable
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Not Applicable
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
Too Few Patients Responding
Compare Selected Facilities Down East Community Pediatrics 18 Completed Surveys
Too Few Patients Responding
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
Too Few Patients Responding
Compare Selected Facilities EMMC Pediatric Medicine Two Years of Results 408 Completed Surveys 72% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
78% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
78% of patients reported "Always". The state average is 69.4%.
Getting an answer to a medical question during regular office hours
83% of patients reported "Always". The state average is 75.4%.
Getting an answer to a medical question after regular office hours
76% of patients reported "Always". The state average is 55.7%.
Wait time for appointment to start
42% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities Franklin Health Pediatrics Two Years of Results 127 Completed Surveys 66% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
83% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
73% of patients reported "Always". The state average is 75.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
26% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities InterMed Pediatrics - Foden Road Two Years of Results 150 Completed Surveys 76% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
81% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
84% of patients reported "Always". The state average is 75.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
65% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities InterMed Pediatrics - Marginal Way Two Years of Results 137 Completed Surveys 78% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
84% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
80% of patients reported "Always". The state average is 75.4%.
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
70% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities InterMed Pediatrics - Yarmouth Two Years of Results 92 Completed Surveys 79% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
89% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
71% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities Kennebec Pediatrics Two Years of Results 128 Completed Surveys 72% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
89% of patients reported "Always". The state average is 73.3%.
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
52% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities LMP Pediatrics 63 Completed Surveys 76% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
56% of patients reported "Always". The state average is 50.2%.
Compare Selected Facilities Maine Medical Partners Pediatric Clinic 0 Completed Surveys
Not Applicable
Compare Selected Facilities Maine Medical Partners Westbrook Pediatrics Two Years of Results 78 Completed Surveys 67% of patients reported "Always". The state average is 68.7% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
59% of patients reported "Always". The state average is 50.2%.