Adult Primary Care Practice Profile

Belfast Family Planning & Primary Care

Belfast, ME 04915


Providers at this practice during time of survey in 2014:

Jennifer Bell, FNP
Pauline Irwin-Beck, ANP

Viewing: 2014 Survey Results

Measure Categories

Getting Timely Appointments, Care, and Information 78 Completed Surveys 68% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
Too Few Patients Responding
Getting appointments for routine care
Too Few Patients Responding
Getting an answer to a medical question during regular office hours
Too Few Patients Responding
Getting an answer to a medical question after regular office hours
Not Applicable
Wait time for appointment to start
49% of patients reported "Always". The state average is 52.0%
How Well Providers (Doctors) Communicate with Patients 78 Completed Surveys
Too Few Patients Responding
Provider explanations easy to understand
Too Few Patients Responding
Provider listens carefully
Too Few Patients Responding
Provider gives easy to understand information
Too Few Patients Responding
Provider knows important information about medical history
Too Few Patients Responding
Provider shows respect for what you have to say
Too Few Patients Responding
Provider spends enough time with you
Too Few Patients Responding
Helpful, Courteous, and Respectful Office Staff 78 Completed Surveys 83% of patients reported "Always". The state average is 82.7% show details
Clerks and receptionists were helpful
78% of patients reported "Always". The state average is 77.2%
Clerks and receptionists treat you with courtesy and respect
Too Few Patients Responding
Attention to your mental or emotional health 77 Completed Surveys 47% of patients reported "Yes". The state average is 39.4% show details
Provider asked you about feeling sad or depressed
54% of patients reported "Yes". The state average is 48.1%
Provider talked with you about worry or stress in your life
55% of patients reported "Yes". The state average is 41.7%
Provider talked with you about personal or family problem/alcohol or drug use
31% of patients reported "Yes". The state average is 28.4%
Talking with You About Taking Care of Your Own Health 78 Completed Surveys
Too Few Patients Responding
Provider worked with you to set specific goals for your health
Too Few Patients Responding
Provider asked you if there were things that make it hard for you to take care of your health
Too Few Patients Responding
Talking about medication decisions 25 Completed Surveys
Too Few Patients Responding
Provider talked about reasons to take a medicine
Too Few Patients Responding
Provider talked about reasons not to take a medicine
Too Few Patients Responding
Provider asked you what you though was best for you regarding medicine
Too Few Patients Responding
Patients' Rating of the Provider 78 Completed Surveys
Too Few Patients Responding

Individual Measures

Access To Care

Days you had to wait for an appointment for urgent care 30 Completed Surveys
Too Few Patients Responding
Got needed care on evenings, weekends, or holidays 0 Completed Surveys
Not Applicable

Attention To Care From Other Providers

Providers office followed up to give you results of blood test, x-ray, or other test 41 Completed Surveys
Too Few Patients Responding
Provider seemed informed and up-to-date about care you got from specialists 24 Completed Surveys
Too Few Patients Responding
Provider talked with you about all prescriptions 51 Completed Surveys
Too Few Patients Responding

Information About Care And Appointments

Got information about what to do if you needed care on evenings, weekends, or holidays 76 Completed Surveys
Too Few Patients Responding
Received reminders between visits 77 Completed Surveys
Too Few Patients Responding