Adult Primary Care Practice Profile

Augusta Family Medicine

Augusta, ME 04330


Providers at this practice during time of survey in 2014:

Carol Barlow
Jason Brown
Jamie Bullock
Kara Crawford
Jennifer Diehl

Participation Award: Two Years of Results

Measure Categories

Getting Timely Appointments, Care, and Information 170 Completed Surveys 59% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
58% of patients reported "Always". The state average is 70.0%
Getting appointments for routine care
71% of patients reported "Always". The state average is 74.9%
Getting an answer to a medical question during regular office hours
66% of patients reported "Always". The state average is 64.4%
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
56% of patients reported "Always". The state average is 52.0%
How Well Providers (Doctors) Communicate with Patients 168 Completed Surveys 81% of patients reported "Always". The state average is 84.0% show details
Provider explanations easy to understand
83% of patients reported "Always". The state average is 85.7%
Provider listens carefully
82% of patients reported "Always". The state average is 86.6%
Provider gives easy to understand information
75% of patients reported "Always". The state average is 83.7%
Provider knows important information about medical history
73% of patients reported "Always". The state average is 74.6%
Provider shows respect for what you have to say
85% of patients reported "Always". The state average is 89.1%
Provider spends enough time with you
84% of patients reported "Always". The state average is 83.9%
Helpful, Courteous, and Respectful Office Staff 168 Completed Surveys 83% of patients reported "Always". The state average is 82.7% show details
Clerks and receptionists were helpful
76% of patients reported "Always". The state average is 77.2%
Clerks and receptionists treat you with courtesy and respect
91% of patients reported "Always". The state average is 88.2%
Attention to your mental or emotional health 165 Completed Surveys 58% of patients reported "Yes". The state average is 39.4% show details
Provider asked you about feeling sad or depressed
76% of patients reported "Yes". The state average is 48.1%
Provider talked with you about worry or stress in your life
57% of patients reported "Yes". The state average is 41.7%
Provider talked with you about personal or family problem/alcohol or drug use
40% of patients reported "Yes". The state average is 28.4%
Talking with You About Taking Care of Your Own Health 165 Completed Surveys 48% of patients reported "Yes". The state average is 38.2% show details
Provider worked with you to set specific goals for your health
58% of patients reported "Yes". The state average is 46.5%
Provider asked you if there were things that make it hard for you to take care of your health
38% of patients reported "Yes". The state average is 30.0%
Talking about medication decisions 81 Completed Surveys
Too Few Patients Responding
Provider talked about reasons to take a medicine
Too Few Patients Responding
Provider talked about reasons not to take a medicine
Too Few Patients Responding
Provider asked you what you though was best for you regarding medicine
Too Few Patients Responding
Patients' Rating of the Provider 168 Completed Surveys 77% of patients reported "9" or "10". The state average is 80.6%

Individual Measures

Access To Care

Days you had to wait for an appointment for urgent care 81 Completed Surveys 62% of patients reported "Same Day". The state average is 48.5%
Got needed care on evenings, weekends, or holidays 16 Completed Surveys
Too Few Patients Responding

Attention To Care From Other Providers

Providers office followed up to give you results of blood test, x-ray, or other test 125 Completed Surveys 79% of patients reported "Yes". The state average is 74.8%
Provider seemed informed and up-to-date about care you got from specialists 74 Completed Surveys
Too Few Patients Responding
Provider talked with you about all prescriptions 151 Completed Surveys 87% of patients reported "Yes". The state average is 65.3%

Information About Care And Appointments

Got information about what to do if you needed care on evenings, weekends, or holidays 150 Completed Surveys 69% of patients reported "Yes". The state average is 56.6%
Received reminders between visits 160 Completed Surveys 76% of patients reported "Yes". The state average is 57.0%