Adult Primary Care Practice Profile

NMMC Fort Kent Primary Care

Fort Kent, ME 04743


Providers at this practice during time of survey in 2014:

Charles Albert
James Harris
Christy Madore
Kristin Reischer Hartt

Participation Award: Two Years of Results

Measure Categories

Getting Timely Appointments, Care, and Information 168 Completed Surveys 69% of patients reported "Always". The state average is 64.6% show details
Getting appointments for urgent care
79% of patients reported "Always". The state average is 70.0%
Getting appointments for routine care
77% of patients reported "Always". The state average is 74.9%
Getting an answer to a medical question during regular office hours
74% of patients reported "Always". The state average is 64.4%
Getting an answer to a medical question after regular office hours
Too Few Patients Responding
Wait time for appointment to start
40% of patients reported "Always". The state average is 52.0%
How Well Providers (Doctors) Communicate with Patients 167 Completed Surveys 85% of patients reported "Always". The state average is 84.0% show details
Provider explanations easy to understand
88% of patients reported "Always". The state average is 85.7%
Provider listens carefully
86% of patients reported "Always". The state average is 86.6%
Provider gives easy to understand information
84% of patients reported "Always". The state average is 83.7%
Provider knows important information about medical history
78% of patients reported "Always". The state average is 74.6%
Provider shows respect for what you have to say
90% of patients reported "Always". The state average is 89.1%
Provider spends enough time with you
86% of patients reported "Always". The state average is 83.9%
Helpful, Courteous, and Respectful Office Staff 167 Completed Surveys 88% of patients reported "Always". The state average is 82.7% show details
Clerks and receptionists were helpful
82% of patients reported "Always". The state average is 77.2%
Clerks and receptionists treat you with courtesy and respect
94% of patients reported "Always". The state average is 88.2%
Attention to your mental or emotional health 165 Completed Surveys 56% of patients reported "Yes". The state average is 39.4% show details
Provider asked you about feeling sad or depressed
69% of patients reported "Yes". The state average is 48.1%
Provider talked with you about worry or stress in your life
56% of patients reported "Yes". The state average is 41.7%
Provider talked with you about personal or family problem/alcohol or drug use
41% of patients reported "Yes". The state average is 28.4%
Talking with You About Taking Care of Your Own Health 164 Completed Surveys 52% of patients reported "Yes". The state average is 38.2% show details
Provider worked with you to set specific goals for your health
62% of patients reported "Yes". The state average is 46.5%
Provider asked you if there were things that make it hard for you to take care of your health
41% of patients reported "Yes". The state average is 30.0%
Talking about medication decisions 101 Completed Surveys 67% of patients reported "Yes". The state average is 50.1% show details
Provider talked about reasons to take a medicine
Too Few Patients Responding
Provider talked about reasons not to take a medicine
47% of patients reported "A lot". The state average is 37.0%
Provider asked you what you though was best for you regarding medicine
88% of patients reported "Yes". The state average is 63.1%
Patients' Rating of the Provider 164 Completed Surveys 87% of patients reported "9" or "10". The state average is 80.6%

Individual Measures

Access To Care

Days you had to wait for an appointment for urgent care 84 Completed Surveys 77% of patients reported "Same Day". The state average is 48.5%
Got needed care on evenings, weekends, or holidays 20 Completed Surveys
Too Few Patients Responding

Attention To Care From Other Providers

Providers office followed up to give you results of blood test, x-ray, or other test 136 Completed Surveys 73% of patients reported "Yes". The state average is 74.8%
Provider seemed informed and up-to-date about care you got from specialists 68 Completed Surveys
Too Few Patients Responding
Provider talked with you about all prescriptions 146 Completed Surveys 94% of patients reported "Yes". The state average is 65.3%

Information About Care And Appointments

Got information about what to do if you needed care on evenings, weekends, or holidays 160 Completed Surveys 75% of patients reported "Yes". The state average is 56.6%
Received reminders between visits 166 Completed Surveys 86% of patients reported "Yes". The state average is 57.0%